Customer Account Specialist Jobs at Meyer Natural Foods in Loveland, CO

Company Meyer Natural Foods is offering job opportunities for the position of Customer Account Specialist in the CO area. The job type available is Full-time.

We are looking for candidates who possess Other skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around $2,100 - $6,100 (per Month). However, the salary may vary depending on the company's decision.

Meyer Natural Foods operates in the Internet Publishing industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Job Description

IF YOU ARE LOOKING FOR GREAT BENEFITS AND A ROLE WHERE YOU MAKE A DIFFERENCE BY INTERACTING WITH CUSTOMERS, APPLY TODAY

What do we do at Meyer? At Meyer Natural Foods, our people are our most valuable asset. We seek qualified employees who enjoy people, are innovative, and are eager to learn. We, in return, provide opportunities for personal advancement, professional growth, and a wide variety of benefits

What is the position? As a Customer Account Specialist, this will be a full-time position performing day-to-day duties. It is responsible for processing customer sales orders, order entry, communicating with internal and external customers regarding order status, and researching and resolving issues accurately and promptly in our Loveland office.

Compensation: $19 – $23 an hour, depending on experience.

What are the responsibilities and duties?

• Receive customers’ requests by telephone and email, analyze requests, provide the information requested or ascertain who can best provide the information, and route the request to the proper person.
• Update orders in the accounting ERP system, follow up with pricing confirmation to customers, and work with customers when shipping delays occur, providing necessary tracking information.
• Ensure accurate and correct pricing is given to the customer and issue credit memos as necessary.
• Accurately process customer orders and provide price confirmations and enter any allocation updates.
• Communicate with customers and sales group regarding issues or problems with orders.
• Retrieve bills of lading and attach them to orders for invoicing, and verify accuracy.
• Provide account backup to Customer Account Experts as needed.
• Answer and direct phone calls received on the main Meyer phone line.
• Answer the doorbell and direct visitors accordingly at the Loveland office.
• Assist with other duties as assigned.

What Education and Experience are needed?

• High school diploma or equivalent
• Prior protein and industry experience is highly preferred.
• 2+ years of previous industry experience is highly preferred
• 3 + years prior customer service experience required

Do you possess these specialized skills?

• Must be organized, able to multitask, and detail-oriented
• Must have excellent order entry and computer proficiency.
• Basic to intermediate Excel skills are needed to be successful in this role.
• Pleasant telephone voice/manner
• Must have strong computer skills for high-volume data entry
• Strong computer skills are necessary, including previous experience with Microsoft Office products
• Excellent data entry skills
• Strong written and verbal communication
• Able to handle stressful situations calmly and professionally and deescalate issues
• Ability to adapt to change

Benefits: For Full-Time eligible employees, (not temporary positions), a full offering of Medical, Dental, Vision, Employer paid Life Insurance/STD/LTD, Paid Time Off Vacation, Sick, Holiday, and opportunity for discretionary bonus opportunity.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Please note the selected candidate will be required to submit to criminal records check and references with conditional offer of employment.

NO RECRUITERS

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Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus if there is overtime