Store Manager Jobs at Casio Singapore Pte Ltd in Singapore

Published 9 months ago

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Casio Singapore Pte Ltd is currently accepting applications for the position of Store Manager in the Singapore area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Sales and Business Development skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately $2,100 - $6,100 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Casio Singapore Pte Ltd operates within the Wholesale Appliances, Electrical, & Electronics industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Casio Singapore Pte Ltd
Position:Store Manager
Job Function:Sales and Business Development
Seniority Level:Mid-Senior level
Salary:SGD 2.100 - SGD 6.100 per Month
Employment Type:Full-time
Industry:Electrical, Electronics, Wholesale Appliances

Job Description

Job Responsibilities

Store Management:

  • Provide weekly/monthly in-store sales strategies, monitor sales progress and take timely actions to maximize achievement of sales targets.
  • Perform sales responsibility as and when needed during manpower shortage.
  • Possess appropriate level of watch product knowledge including models, series, digital/analog features, etc.
  • Conduct thorough checks and periodically keep proper records of stocks to ensure accuracy and prevent stock discrepancies or pilferage.
  • Ensure proper tagging and pricing for items in the store.
  • Execute sales and promotional plans directed by corporate office.
  • Maintain conducive environment to give customers a pleasant shopping experience.
  • Build relationships with customers to gain customer’s trust and loyalty.
  • Handle customer queries based in urgency and criticality, solve complex issues and address escalate complaints received.
  • Report and work closely with the Area Executive to improve store operation and efficiency.
  • Process refund and exchange in accordance to established company policies.
  • Review and perform visual merchandising display to boost sales within company’s VM guidelines or instructions.
  • Liaise with landlord or shopping mall management where necessary.
  • Maintain minimum float in the store and ensure sales proceeds are banked-in on a regular basis and records are properly kept in accordance with Accounts’ requirements.
  • Ensure the housekeeping and safety of the store are secured, remain alert and respond quickly to security issues and emergencies.

Team Management

  • Lead and manage a team of retail staff and ensure smooth operation of the store.
  • Establish good rapport and teamwork with own team and support other teams where necessary.
  • Primary train and coach retail staff on store operational regulations, in-house rules, changes in procedures, new merchandise launches, promotions mechanics, etc.
  • Understand strengths and weakness of self and team members, prioritize in-store OJT training needs.
  • Evaluate learning goals and participate in exchange of knowledge with other stakeholders. Reflect on own results against career goals.
  • Ensure grooming, service quality, health of retail staff are taken care of.
  • Analyze customer engagements and feedback between retail staff and customer, provide constructive feedback to improve service level.
  • Handle conflicts, misconduct or disciplinary issues of retail staff in accordance with company policies or escalate to Area Executives, Sales Head or HR depending on the severity of the matter.
  • Demonstrate empathy towards the feelings of others and communicate clearly to avoid misunderstandings, influence and motivate others through own positive energy.

Reporting And Operational Support

  • Keep abreast and constantly understand competitor’s sales and promotional activities.
  • Collate information, analyze risk factors and develop proposed solutions and mitigation strategies where possible.
  • Perform root cause analysis of an issue and understand how it impacts on work areas.
  • Participate actively in Store-in-Charge meetings and contribute ideas to improve achievement of divisional targets.
  • Ensure comprehensive, accuracy and timeliness of reports submission.
  • Create synergy and sharing of experiences to benefit other retail teams.
  • Provide operational support to events when assigned by the company.

Job Requirements

  • At least a Diploma in sales and Marketing, retail management, business or related disciplines.
  • At least 5 years of experience in retail industry, including 3 years at supervisor level.
  • Self-driven, possess initiative, proactive and target oriented.
  • Proven track record in managing retail store and achievement of sales targets.
  • Proficiency in MS Excel (Intermediate level for data analytics and report preparation)


  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information

Casio Singapore Pte Ltd

Casio Singapore Pte Ltd is a subsidiary of the Japanese Casio Computer Company. Located in Singapore, it is part of a global network of Casio subsidiaries that offer products and services around the world. Casio Singapore distributes Casio products such as calculators and watches to the Singapore market. It also offers after sales services to its customers. The company has built its reputation on the back of quality assurance, customer service, and product innovation.

Casio Singapore also takes pride in its Corporate Social Responsibility initiatives. Through its Mission Educational Aid Project, the company participates in numerous educational initiatives. It also provides support and assistance to disadvantaged youths who wish to pursue their studies. The company firmly believes in contributing to the community and giving back to the people.

Casio Singapore also boasts a highly efficient sales platform. Its customer service team is there to attend to the specific needs of its customers. It also ensures that its customers receive the best possible shopping experience. Its website also has a comprehensive section about its products and services.

Check other vacancies from the company: Casio Singapore Pte Ltd