Service Crew (Captain) Jobs at WINE TRADE ASIA PTE. LTD. in Singapore

Published 12 months ago

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WINE TRADE ASIA PTE. LTD. is currently accepting applications for the position of Service Crew (Captain) in the Singapore area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Design, Art/Creative, & Information Technology skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

WINE TRADE ASIA PTE. LTD. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Position:Service Crew (Captain)
Job Function:Art/Creative, Design, Information Technology
Seniority Level:Entry level
Employment Type:Full-time

Job Description

Wine Connection is the leading chain of wine shops and wine-themed restaurants in South-East Asia. Established in 1998, Wine Connection has been developing expertise in wine for over 20 years. We are looking for cheerful, passionate and experienced individuals to join us to support our expansion over the next few months!!

Service Crew (Captain)


  • Yearly bonus & Annual Increment (Upon company & employee performance of the year)
  • Employee discounts in both F&B and Retail outlets upon confirmation
  • Birthday Gifts
  • Promotion

Job Scopes

  • To greet guest upon arrival
  • Ensure product knowledge is understood and applied
  • Providing responsive and courteous service to customers through excellent service
  • Interacting with guest to provide recommendations on food menu and to upsell food and drinks
  • Ensure overall cleanliness of the floor, tables and outlets
  • Responsible for collection of payments from customers
  • Ensure that customers do not damage outlet properties
  • Assist in the opening and closing procedures of the outlet
  • Work closely with service crew and the kitchen to ensure that the outlet is operated efficiently
  • Setting of table and taking orders in the outlet
  • Check on customers and their meals
  • Handle basic customer complaints
  • Ensure that food and beverage orders are arrived in a timely manner
  • Establish good rapport with guest to build guest loyalty
  • To learn and have a sound knowledge of the menu and presentation standards.
  • Collects supplies from stores and ensures all side-stations are correctly stocked, tidy and clean
  • Carry out any other duties as per reporting manger and Food & Beverage Operations Manager
  • Managing ERP related tasks and responsibilities as required in the role


  • Interest in wine & service
  • Candidate without experience welcome to apply as training will be provided
  • Prior experience in Food & Beverage/Hospitality is preferred
  • Proactive and enjoy interactions with customers
  • Attention to detail and able to work well in a team
  • Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Shortlisted individuals will be notified by email or phone thanks.


  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information



Wine Trade Asia Pte. Ltd. is a Singapore-based wine importer and distributor. Founded in 2018, our mission is to make remarkable wines from around the world available to connoisseurs and enthusiasts throughout Southeast Asia. Drawing on our extensive experience and connections in the wine industry, we provide the perfect selection of wines for all occasions. Our team of passionate wine experts travel to the farthest corners of the globe to discover the best and most distinctive wines available, and source them directly from the producers origins ensuring that our selection is of the highest quality.

We offer a wide variety of wines, curated from over 200 wineries around the world. Whether you are a collector in search of limited edition offerings, a restaurateur seeking out meal-time complements, or a home-host looking for the perfect compliment to a beautiful occasion, Wine Trade Asia Pte. Ltd. has you covered. Our selection of wines is backed by an expert team of sommeliers, who are always on hand to help customers find exactly what they are looking for. In addition, we have an in-house laboratory to perform quality assurance on all wines.

With our commitment to providing the highest-quality wines at the most competitive prices, Wine Trade Asia Pte. Ltd. aims to become the go-to wine provider in Southeast Asia. Our team is dedicated to becoming an indispensable partner in creating perfect and unique moments with our wines.

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