Senior Product Analyst, Salesforce CRM Jobs at DFS VENTURE SINGAPORE (PTE) LIMITED in Singapore

Published 11 months ago

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Company DFS VENTURE SINGAPORE (PTE) LIMITED is offering job opportunities for the position of Senior Product Analyst, Salesforce CRM in the Singapore area. The job type available is Full-time.

We are looking for candidates who possess Research, Analyst, & Information Technology skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around $2,100 - $6,000 (per Month). However, the salary may vary depending on the company's decision.

DFS VENTURE SINGAPORE (PTE) LIMITED operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:DFS VENTURE SINGAPORE (PTE) LIMITED
Position:Senior Product Analyst, Salesforce CRM
Region:Singapore
Job Function:Analyst, Information Technology, Research
Seniority Level:Mid-Senior level
Salary:SGD 2.140 - SGD 6.000 per Month
Employment Type:Full-time

Job Description

Job Description

We are looking for a skilled Salesforce Analyst to join our DFS Global Technology team. This candidate will work under the direction of the IT Product Manager to evaluate the business needs, recommend, and create Salesforce CRM/Marketing solutions to enable our product vision. Ideal candidates will possess a balance of technical depth, business acumen, and communication skills. The role involves working collaboratively with different functions within various levels and departments of the organization to deliver business strategy and outcomes. Candidate should be driven, result-oriented, resourceful, eager to learn and with a passion for technology.

Responsibilities

  • Responsible for the successful implementation of DFS Salesforce related solutions across global markets
  • Prepare and present periodic status updates to the management and PMO team
  • Lead discovery workshops to elicit requirements, construct development backlog and/or prototypes, and develop requirement documentations and/or release notes based on story refinement with the DFS business teams
  • Collaborate with internal and external stakeholders to gain holistic understanding of requirements, thereafter perform business process modeling, gap analysis and impact / risk assessments to form solution recommendations
  • Actively manage and participate in the development (configurations, customizations, integrations) and testing of solutions, and provide clarifications to technical and business teams where necessary
  • Work with users on training and adoption
  • Responsible for production support, maintenance, and compliance of Salesforce related solutions
  • Act as DFS’ CRM subject matter expert by realizing Salesforce value propositions and platform capabilities to achieve business outcomes
  • Support users in marketing automation strategies and implementation, including planning, emails, campaign automations and performance monitoring to improve business engagement across all channels
  • Keep up to date on Salesforce releases and new features, industry trends and innovations to provide informed, strategic and relevant recommendations, ensuring continuous improvement of the Salesforce solutions

Key Requirements

  • Bachelor’s Degree in Engineering, Computer Science, Information Systems, Software Development or equivalent
  • At least 4 years of experience with Salesforce Sales, Service and Marketing Cloud
  • Salesforce Certified Administrator (Must)
  • Salesforce Marketing Cloud Administrator (Good-to-Have)
  • Certified Scrum Master (Good-to-Have)
  • Demonstrate understanding of systems architecture and concepts
  • Experience in various Salesforce products or complementary middleware components including Sales and Service Cloud, Marketing Cloud, Mulesoft etc
  • Must have developed specifications along with partners/suppliers for Salesforce components, including data integration with other systems
  • Comfortable building and demonstrating prototypes in Salesforce
  • Strong background in leading multiple key projects or consultative work with a good track record of delivery success
  • Work independently and collaboratively in gathering requirements, crafting user stories and backlog refinement with minimal supervision
  • Experience in Agile and Scrum is preferred
  • Good understanding of the Chinese market is a bonus
  • Experience in using work management and collaboration tools such as Confluence, JIRA and Slack
  • Required to collaborate with stakeholders from various time zones
  • Occasional travel is required

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

DFS VENTURE SINGAPORE (PTE) LIMITED

Industry:

DFS Venture Singapore (PTE) Limited is a company based in Singapore that specializes in building, managing and scaling venture capital vehicles. Established in 2018, the firm provides tailored services to entrepreneurs and investors in the start-up space, offering comprehensive risk management, capital deployment and financial engineering solutions tailored to each venture. As a leading player in the VC scene in Singapore, DFS Venture Singapore also works closely with key venture industry stakeholders, such as government agencies, financial institutions, accelerators, and investment platforms.

The team at DFS Venture Singapore is composed of experienced and knowledgeable professionals from a variety of disciplines and backgrounds, who specialize in venture capital, financial engineering, risk management, and legal and compliance frameworks. They provide comprehensive advice and experience to guide and align investors’ goals with their portfolio companies’ growth strategies. This results in investing in high-growth potential start-ups with the utmost consideration for the investment objectives of the investors and the long-term success of their portfolio companies.

DFS Venture Singapore’s mission is to be the driving force behind the creation and growth of venture investment vehicles in Singapore. They are committed to unlocking the potential of the venture capital industry in Singapore and beyond, and helping their partners and their portfolio companies achieve their goals.

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