Patient Service Executive (full-time) Jobs at BMJ THERAPY GROUP PTE. LTD. in Singapore

BMJ THERAPY GROUP PTE. LTD. is currently accepting applications for the position of Patient Service Executive (full-time) in the Singapore area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Health Care Provider skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately $2,100 - $6,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

BMJ THERAPY GROUP PTE. LTD. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

Description Of Job Role

A Patient Service Executive is responsible for providing frontline services in areas such as scheduling of appointments, payment collection, liaising with patients and caregivers, and providing advice on invoicing matters. H/She may provide support to clinicians by preparing treatment rooms. H/She is required to perform department operations such as administration of clinic’s appointment resources and slots management. H/She assists in on-the-job training for new patient service associate staff and participates in quality improvement projects and initiatives.

H/She may work in various clinic locations when the needs arise.

H/She should be organised and responsive. She should possess effective communication and interpersonal skills.

Roles And Responsibilities

Provide front-desk services

• Manage and respond to enquiries
• Liaise with patients and other stakeholders to provide services to patients
• Schedule appointments for patients
• Perform registration and necessary discharge procedures for patients
• Provide advice on invoicing matters to patients and Perform payment collection procedures
• Identify situations where patients require additional attention
• Perform service recovery
• Promote use of automated or self-help services, e.g. Patients Satisfaction surveys in-clinic

Support clinic operations

• Prepare treatment rooms.
• Manage inventories of clinical and non-clinical items
• Conduct training of staff
• Generate reports

Perform quality management

• Participate in quality improvement initiatives and projects
• Participate in the execution of designated emergency response tasks

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus if there is overtime