Loyalty & Guest Relations Officer Jobs at SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. in Singapore

Published 9 months ago

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Company SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. is offering job opportunities for the position of Loyalty & Guest Relations Officer in the Singapore area. The job type available is Full-time.

We are looking for candidates who possess Other skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.
Position:Loyalty & Guest Relations Officer
Region:Singapore
Job Function:Other
Seniority Level:Entry level
Employment Type:Full-time

Job Description

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.

Industry:

South Beach International Hotel Management Pte. Ltd. is a modern hospitality business specializing in the management of luxurious hotels and resorts. Founded in 2008, the company is headquartered in Singapore and is owned and operated by a team of experienced and passionate hospitality professionals. With a global vision, we strive to provide the highest level of service and excellence to our guests in every destination. Our experienced staffs are trained in the latest technology and hospitality services, ensuring that our hotels and resorts are constantly exceeding the expectations of our guests. We are committed to continual improvement and innovation, making sure that our guests are provided with the best experience possible.

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