Guest Service Executive Jobs at VILLAGE HOTEL KATONG in Singapore

Published 9 months ago

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VILLAGE HOTEL KATONG is currently accepting applications for the position of Guest Service Executive in the Singapore area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Other skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately $2,100 - $6,000 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

VILLAGE HOTEL KATONG operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:VILLAGE HOTEL KATONG
Position:Guest service executive
Region:Singapore
Job Function:Other
Seniority Level:Mid-Senior level
Salary:SGD 2.140 - SGD 6.000 per Month
Employment Type:Full-time

Job Description

Responsibilities

  • Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
  • Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

  • Minimum Diploma in Hospitality
  • Able to perform rotating shifts
  • Positive attitude and outgoing personality and good public relations skills
  • Previous experience in hospitality and Opera knowledge will be advantageous

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information

VILLAGE HOTEL KATONG

Industry:

Village Hotel Katong is a luxurious and effortlessly stylish hotel located on the East Coast of Singapore. It offers guests a breathtaking view of the sea from its strategic location and is conveniently located within walking distance of many popular cultural and historical attractions. It features a state-of-the-art gym and world-class restaurants, as well as a variety of amenities and services designed to make your stay enjoyable and comfortable. From its guestrooms, suites and restaurants to its modern conference rooms and award-winning spa, Village Hotel Katong provides something for everyone. Whether you’re looking for family-friendly adventure or soothing relaxation, you’ve come to the right place.

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