Guest Service Executive (Capella Culturist) Jobs at CAPELLA HOTEL, SINGAPORE in Singapore

Published 12 months ago

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CAPELLA HOTEL, SINGAPORE is currently accepting applications for the position of Guest Service Executive (Capella Culturist) in the Singapore area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Other skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately $2,000 - $8,300 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

CAPELLA HOTEL, SINGAPORE operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:CAPELLA HOTEL, SINGAPORE
Position:Guest Service Executive (Capella Culturist)
Region:Singapore
Job Function:Other
Seniority Level:Mid-Senior level
Salary:SGD 2.000 - SGD 8.300 per Month
Employment Type:Full-time

Job Description

Position Overview

Based in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or any other needs. The Capella Culturist must ensure the Capella experience is delivered consistently to achieve guest satisfaction.

The Role

  • Perform concierge services such as arranging transportation, airline reservations and changes, golf, tennis, luggage repair, art sales or any special guest request
  • Accommodate and expedite all requests in congenial manner
  • Collect guest preferences for all guests that have not already been collected by reservation and from the pre-calls from the Living Room
  • Handle guest complaints by following the procedures and ensuring complete guest satisfaction
  • Maintain all equipment at the Living Room to ensure they are in good working order
  • Executing Resort Programmes
  • Promote positive relations with all individuals who come in contact
  • Maintain confidentiality of all guest information and pertinent hotel data
  • Work cohesively with other departments and co-workers as part of a team
  • Analyse and resolve problems while exercising good judgment
  • Be an ambassador to the Hotel at all times, in and outside of one’s workplace

Talent Profile

  • Diploma in Hospitality Management
  • Excellent communication skills
  • Minimum of 2 years’ experience working in a luxury brand hotel
  • Excellent judgment, attention to detail and ability to handle confidential information

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

CAPELLA HOTEL, SINGAPORE

Industry:

Capella Singapore is a world-class luxury hotel located on the lush Sentosa Island in Singapore. It opened its doors to the public in 2009 and since then has been a prominent landmark in the city. Boasting well-appointed and spacious guest rooms, suites, and villas, it offers an unrivalled level of luxury to its guests. The Capella Singapore also offers its patrons award-winning dining experiences, rejuvenating spa treatments, and a range of activities for both adults and children. With its magnificent location, impeccable amenities, and impeccable services, it is no surprise that the Capella Singapore has become one of Singapore’s most sought-after luxury destinations.

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