Guest Service Executive Jobs at AMOY HOTEL in Singapore

Published 9 months ago

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AMOY HOTEL is currently seeking applicants for the position of Guest Service Executive in the Singapore area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Other skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately $2,100 - $6,100 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

AMOY HOTEL operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:AMOY HOTEL
Position:Guest service executive
Region:Singapore
Job Function:Other
Seniority Level:Mid-Senior level
Salary:SGD 2.100 - SGD 6.100 per Month
Employment Type:Full-time

Job Description

Responsibilites

  • Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
  • Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
  • Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
  • Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
  • Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

  • Minimum Diploma in Hospitality
  • Able to perform rotating shifts
  • Positive attitude and outgoing personality and good public relations skills
  • Previous experience in hospitality and Opera knowledge will be advantageous

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

AMOY HOTEL

Industry:

AMOY Hotel is an award-winning hotel located in the heart of Singapore. It offers guests a modern aesthetic and friendly hospitality delivered by well-trained and attentive staff. With 315 modern and sophisticated rooms, 24-hour room service, a rooftop pool and a host of recreational facilities, fitness facilities, spa treatments and business amenities, AMOY stands out as one of the finest hotels in Singapore. The hotel is situated in a convenient location near attractions like Haw Par Villa, Chinatown, Arab Street and vibrant nightlife districts. With top-of-the-line guest facilities, and warm and professional hospitality, AMOY ensures guest satisfaction and ultimate comfort for all its guests.

Check other vacancies from the company: AMOY HOTEL