GUEST RELATIONS EXECUTIVE Jobs at THE OTHER ROOM PTE. LTD. in Singapore

Published 10 months ago

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Company THE OTHER ROOM PTE. LTD. is offering job opportunities for the position of GUEST RELATIONS EXECUTIVE in the Singapore area. The job type available is Full-time.

We are looking for candidates who possess Business Development and Sales skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

THE OTHER ROOM PTE. LTD. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:THE OTHER ROOM PTE. LTD.
Position:Guest Relations Executive
Region:Singapore
Job Function:Business Development and Sales
Seniority Level:Mid-Senior level
Employment Type:Full-time

Job Description

Job Description

  • Manages reservations through phone and email, ensuring restaurants are confirmed.
  • Responds to guest enquiries and requests.
  • Communicating guest information to the team (special requests, occasions) to personalize guests’ experience.
  • Requests guests for their dining feedback and communicate feedback to the manager.
  • Ensures each guest is warmly welcomed.
  • Welcomes guests by name and bring them to the designated seats.
  • Ensures each guest gets a fond farewell before they leave.
  • Assists in building and maintaining a strong guest profile database.

Job Requirements

  • At least 1 year of working experience in the related field is required for this position
  • Excellent guest relations and service skills.
  • Handles guests’ requests, concerns and feedback.
  • Contributes ideas for operations improvement and guest experience enhancement.

Resourceful in managing ad-hoc requests and resolving challenges.

  • Outgoing and friendly.
  • Attention to details.
  • Able to commit on weekends and Public Holidays.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

THE OTHER ROOM PTE. LTD.

Industry:

The Other Room Pte. Ltd. is a leading hospitality company based in Singapore. Founded in 2015, we have assembled an experienced team of professionals to provide exceptional hospitality services to customers in the hospitality industry. Our mission is to create memorable, unique experiences that go beyond the expected. We have quickly grown to become one of Singapore’s hottest hospitality destinations, offering an extensive range of services, from restaurants to bars to clubs. We take pride in owning and managing some of the country’s most successful venues, with each individually managed to provide guests with a unique experience. We work closely with our customers to ensure their satisfaction and to create an experience that Impresses and exceeds their expectations.

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