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Company GOODWOOD PARK HOTEL PRIVATE LIMITED is offering job opportunities for the position of Front Office Executive in the Singapore area. The job type available is Full-time.
We are looking for candidates who possess Business Development and Sales skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.
The estimated salary offered by the company is quite competitive, around $2,000 - $7,100 (per Month). However, the salary may vary depending on the company's decision.
GOODWOOD PARK HOTEL PRIVATE LIMITED operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
Job Description
- CHECK-IN
- Welcome guests upon their arrival with greetings and assigned rooms
- Confirm with guest on their length of stay, special requests, room rate, room type, number of rooms and mode of payment and/or deposit upon arrival
- Register guests collecting necessary information (ie: Contact details, Date of Birth, Passport or Identification card details)
- Explain hotel facilities and amenities to guest
- Upsell additional facilities and services, when appropriate.
- Arrange for the Bellhop’s services to assists with guest’s luggage and room guest when necessary.
- CHECK-OUT
- Confirms with the guests on the name, room number and mode of payment upon checking out and assists with settlement.
- Checks with the guests on any consumption from the mini bar and confirms with the Housekeeping staff.
- Arrange for the Bellhop’s services to assists with guest’s luggage when necessary.
- Arrange for taxis upon the request by the guests.
- Attends to billing enquiries if required.
- CASH FLOAT
- Ensures that the amount of cash float is checked and tallied daily after shift handover.
- NIGHT DUTIES
- Ensure room rate reflected tallies with correspondence
- Prepares and print necessary reports (Arrival / HSKP Status / Rate / Breakfast)
- Ensure settlement of all 3rd Party TA accounts on a daily basis.
- Ensure settlement of Long Term Guest bills on a monthly basis.
- Ensure necessary discount or adjustment for Long Term Guests are applied
- Bring forward all No-Show bookings in accordance to hotel guidelines. No Show reservations are to be highlighted to Room Reservations Team.
- Ensure to send message reminder to guest with High Balance/Credit Limit.
- CLOSING SHIFT
- Reconciles Cashier totals with the Opera Cashier Shift Closing for Cash Payment, Credit Card and E-Payment. Ensure necessary supporting documents and vouchers are submitted. Ensure that cashier closure tallies before submission to Finance AR Team.
- OTHERS
- Performs allocation of rooms based on guest reservation preferences on daily basis.
- Ensure weekly stock order when stock par reach minimum.
- Ensure daily task completed and/or otherwise handover to the next shift.
- Respond to telephone and in-person inquiries in a timely and professional manner
- Performs any other duties as may be assigned from time to time by Management.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus if there is overtime
Job Application Information
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Company Information
Industry:
Goodwood Park Hotel Private Limited is a family-owned business based in Singapore, renowned for its iconic heritage hotel in the heart of Orchard Road. With a long and illustrious history dating back to 1900, Goodwood Park Hotel Private Limited has been providing memorable experiences for guests for more than 118 years. The hotel specializes in offering its guests a unique and luxurious stay with an extensive range of facilities and services. Known for its signature durian pastries, the hotel has won numerous awards in recognition for its quality of service and hospitality.
The hotel offers a range of rooms and suites to choose from, with modern touches to compliment its traditional feel. For the business traveller, there is a range of conference and meeting facilities; family-friendly amenities include a kids club and family pool. In addition to that, the hotel also houses its own full-service spa and a health club, plus both indoor and outdoor dining options. Goodwood Park Hotel Private Limited is committed to providing a superior level of hospitality and service at all times, offering a warm and hospitable welcome to all its guests.
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