Front Office Associate Jobs at MGH HOSPITALITY PTE. LTD. in Singapore

Published 12 months ago

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MGH HOSPITALITY PTE. LTD. is currently accepting applications for the position of Front Office Associate in the Singapore area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Management and Manufacturing skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

MGH HOSPITALITY PTE. LTD. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:MGH HOSPITALITY PTE. LTD.
Position:Front Office Associate
Region:Singapore
Job Function:Management and Manufacturing
Seniority Level:Entry level
Employment Type:Full-time

Job Description

KINN is Singapore’s first truly boutique capsule hotel, and a hospitality experience like no other. Housed in a unique Brutalist building, and with its delightful contrast of historical charm and pulsating nightlife, guests are in for a treat at KINN’s first ever outlet at South Bridge Road, with its fantastic location surrounded by historical sights and an electric nightlife.

We are looking for Full-time Front Office Associate to serve as our guests’ main point of contact and manage all aspects of their accommodation. Serving as KINN’s ambassador, you will be instrumental in creating a pleasant and memorable stay for our guests, and to show them the full KINN experience.

Responsibilities

  • Perform check in and check out duties in accordance to the Hotel’s P&P Standards
  • Update guest information into Hotel PMS system
  • Filing of guest registration cards into Guest In House folders for check in guest
  • Filing and storage of guest registration cards for check out guests
  • Checking and charging of daily arrivals, guest in house and future bookings via Hotel PMS and various OTAs (Online Travel Agent) according to Hotel P&P standards
  • Checking of daily arrivals and departures, ensuring that rooms/capsules are blocked and prepared for guest arrivals
  • Perform checks on cleanliness of public areas and other guest areas such as dorms, guest toilets, public areas etc
  • Check pantries and topping up of pantry amenities
  • Preparing and sending of daily hotel reports to relevant parties nightly

Requirements

  • Independent and adaptable
  • Self-confident and makes an effort to be well-groomed and tidy
  • Excellent communication and organizational skills
  • Fluency in English is a must.
  • Previous work experience as a hotel front desk agent, receptionist or similar role is preferred, but will train the right person.
  • Commitment to work a 5 day work week including shifts and weekends.
  • Experience with property management and digital softwares such as CloudBeds or Opera will be a huge plus!
  • Experience managing online travel agent websites such as Booking.com and Agoda work is an advantage

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information

MGH HOSPITALITY PTE. LTD.

Industry:

MGH Hospitality Pte. Ltd. is a hospitality and leisure consultancy firm based in Singapore. Established in 1990, MGH Hospitality has been the trusted advisor for feature-packed establishments who excel in maximizing the return for their Investors and Operators. With over 25 years of experience in the hospitality industry, we are a proven leader in hospitality management and leisure consultancy. Our expertise encompasses a broad range of services, such as advising on hotel investments, financial and operational review, analysis of hotel markets, benchmarking and evaluation of industry data. Our experience and team of experts have been engaged to solve complex business challenges posed by our clients across the hospitality and leisure industry.

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