Front Desk Executive Jobs at SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. in Singapore

Published 11 months ago

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Company SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. is offering job opportunities for the position of Front Desk Executive in the Singapore area. The job type available is Full-time.

We are looking for candidates who possess Business Development and Sales skills with Mid-Senior level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around $2,000 - $8,300 (per Month). However, the salary may vary depending on the company's decision.

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.
Position:Front Desk Executive
Region:Singapore
Job Function:Business Development and Sales
Seniority Level:Mid-Senior level
Salary:SGD 2.000 - SGD 8.300 per Month
Employment Type:Full-time

Job Description

Position Summary

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Benefit

  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

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Company Information

SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD.

Industry:

South Beach International Hotel Management Pte. Ltd. is a modern hospitality business specializing in the management of luxurious hotels and resorts. Founded in 2008, the company is headquartered in Singapore and is owned and operated by a team of experienced and passionate hospitality professionals. With a global vision, we strive to provide the highest level of service and excellence to our guests in every destination. Our experienced staffs are trained in the latest technology and hospitality services, ensuring that our hotels and resorts are constantly exceeding the expectations of our guests. We are committed to continual improvement and innovation, making sure that our guests are provided with the best experience possible.

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