Executive (Patient Relations), Business Office Jobs at KK Women’s and Children’s Hospital in Singapore

Published 5 months ago

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KK Women's and Children's Hospital is currently seeking applicants for the position of Executive (Patient Relations), Business Office in the Singapore area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Business Development and Sales skills and have a minimum of Executive in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately $2,000 - $7,100 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

KK Women's and Children's Hospital operates within the Hospitals and Health Care industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:KK Women’s and Children’s Hospital
Position:Executive (Patient Relations), Business Office
Region:Singapore
Job Function:Business Development and Sales
Seniority Level:Executive
Salary:SGD 2.000 - SGD 7.100 per Month
Employment Type:Full-time
Industry:Hospitals and Health Care

Job Description

You will oversee the Patient Relations team in their day-to-day operations in managing patient feedback and complaints pertaining to billing matter and governing policies. You will be working closely with internal and external stakeholders on the investigation of patient-related feedback and issues and recommend new methods to improve operational effectiveness and customer service. Also, you will be involved the development and implementation of the department’s policies, procedures and internal controls as well as service standards. This includes content management for Business Office’s billing chatbot.

Requirements

  • Recognised degree from any discipline with preferably relevant working experience in healthcare or service industry
  • Meticulous, with pleasant disposition and service-oriented
  • Possess good communication and writing skills
  • Effectively bilingual in English and a second language
  • Digital Communication and Integrated Media skills is advantageous
  • Able to perform under pressure and deliver within tight deadlines

Benefit

  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

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Company Information

KK Women’s and Children’s Hospital

KK Women’s and Children’s Hospital (KKH) is an acute care hospital located in Singapore and is the largest provider of specialist care for women and children in the region. The hospital has been at the forefront of medical advances since its inception, providing comprehensive care to patients across the spectrum of medical disciplines, including obstetrics and gynaecology, paediatrics and neonatal care. KKH is also renowned for its leadership in medical research and teaching. With a team of more than 1,300 medical and paramedical staff, the hospital is well-equipped with state-of-the-art facilities, including a full range of diagnostic and therapeutic services, providing multi-disciplinary, patient-centred care. KKH is an important part of Singapore’s healthcare landscape and plays an integral role in the nation’s health system.

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