Desktop Support Officer Jobs at Axiom Technologies in Singapore

Published 5 months ago

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Axiom Technologies is currently seeking applicants for the position of Desktop Support Officer in the Singapore area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Information Technology skills and have a minimum of Entry level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Axiom Technologies operates within the IT Services and IT Consulting industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Axiom Technologies
Position:Desktop Support Officer
Region:Singapore
Job Function:Information Technology
Seniority Level:Entry level
Employment Type:Full-time
Industry:IT Services and IT Consulting

Job Description

IT Skills And Experience

  • Handling Different PC Operating Systems ( Windows 7/8 and 10)
  • Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
  • Basic knowledge of SOE and group policies
  • Printer support
  • Good knowledge of MS Office tools installation & troubleshooting
  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
  • Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure.
  • Unboxing of devices and performing DOA (Dead on Arrival) process if needed.
  • Collection of device information (MAC address/ Model/ SN)
  • Connect devices to warehouse network
  • Physical installation of devices (installation of the tablet to a forklift, installation of the physical printer)
  • Configuration of the device including OS and application level (as per manual)
  • Function test for each device
  • Label print test from performance, quality, speed, and stability.
  • Device setup and configuration knowledge transfer
  • Support Go-Live Change environment from INT to PROD
  • Printer general test

IT Qualifications

At least two of the following:

  • PC Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area
  • Microsoft Office Specialist (MOS) Certification

Experience In a Similar Role

  • 02 Years of relevant experience

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information

Axiom Technologies

Axiom Technologies is an innovative IT solutions provider, offering a comprehensive set of services to customers around the world. Our talented team of professionals provides high-quality web programming, server management, network engineering, security, database administration, and other IT services. We are passionate about delivering exceptional experiences and reliable solutions to our clients, and strive to exceed customer expectations every time. With our extensive experience in developing custom applications, we can help you get the most out of technology for your business. Our expertise in enterprise ERP, cloud computing, mobility, and SaaS solutions make us the perfect partner for your IT projects. Axiom Technologies is dedicated to helping your business realize its full potential with cutting-edge solutions.

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