Customer Success Executive Jobs at BOB THE BAKER BOY PTE. LTD. in Singapore

Published 12 months ago

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Welcome to our job portal, where BOB THE BAKER BOY PTE. LTD. is offering exciting employment opportunities for the position of Customer Success Executive in the Singapore area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Other skills and have relevant Mid-Senior level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with BOB THE BAKER BOY PTE. LTD., we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with BOB THE BAKER BOY PTE. LTD.. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:BOB THE BAKER BOY PTE. LTD.
Position:Customer Success Executive
Region:Singapore
Job Function:Other
Seniority Level:Mid-Senior level
Employment Type:Full-time

Job Description

We’re Singapore’s homegrown E-commerce bakery, and we aim to make a million people happy with our bakes.

If you’re looking to work in a modern kitchen, you’re at the right place. Here, our artisans build customised cakes, we make celebrations extra special. We’re that friend that will always make your day.

We have a strong startup culture. We work hard, we play hard. We don’t gossip. We don’t boss people around. We make mistakes but we keep ourselves accountable. We constantly review our work and ask ourselves how something can be done better. We communicate a lot and we solve problems together. We are resilient – both physically and mentally.

Sounds like you? You may very well fit into the company as one of us!

Job Description

  • Ensuring all orders for our standard and designer bakes are made and delivered on time.
  • Ensure excellent customer service standards and maintain high customer satisfaction.
  • Supervising new team members, and provide effective guidance.
  • Work with the kitchen to ensure that the bakery is adequately stocked with quality baking ingredients and supplies.

Accountabilities

  • Ensure fast (1 hour) customer ticket turnaround time.
  • Tracked ticket handling efficiency
  • Ensure all orders for our standard and designer bakes are loaded onto delivery vehicles timely – Variable incentives when you achieve 100% customer satisfaction!

You Know You Are Suitable If You

  • Are a driven, hard and efficient worker
  • Bonus if you have previously worked front-of-house in an F&B Establishment
  • Bonus if you have a diploma/degree in Culinary Arts or Baking and Pastry Arts.

Why Our Team Love Working Alongside Us

  • Fun, family culture with open communication
  • Good employee benefits:
  • Cake credits a year
  • Medical Benefits
  • Staff meals at least once a week
  • Monthly outings
  • Birthday celebrations
  • Lots of team bonding activities
  • Free access to gym facilities in the building
  • An conducive environment that prioritises your growth and learning

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information

BOB THE BAKER BOY PTE. LTD.

Industry:

Bob the Baker Boy Pte. Ltd. is a specialty bakery serving up an array of delicious products ranging from decadent cakes and cupcakes to flavorful artisan breads. Founded in 2020 by Bob the Baker Boy, this Singapore-based company offers custom cakes and freshly made goods in a variety of flavors. At Bob the Baker Boy, we strive to provide our customers with top-notch products that tantalize the taste buds and leave a lasting impression.

We understand that baking is an art and a craft. That’s why we use only the freshest ingredients and take extra care in ensuring the highest possible quality. Our in-house bakery experts make sure that our products are of the utmost quality, offering originality and style. Our team of professionals is dedicated to creating the best of the best in cakes, breads, and other baked goods. We’ve created a brand with a passion for classic flavors, unique combinations, and superior products.

Bob the Baker Boy has become a leader in the bakery industry with our dedication to excellence and superior products. From custom cakes and gluten-free options to our scrumptious selection of artisan breads, we offer something for everyone. Whether you’re looking for a special occasion cake or just a treat to enjoy, we aim to deliver with exceptional quality, prompt delivery, and exceptional customer service.

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