Customer service Jobs at The Casino Royale Integrated Entertainment in Singapore

Published 12 months ago

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The Casino Royale Integrated Entertainment is currently accepting applications for the position of Customer service in the Singapore area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Other skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately $1,900 - $6,500 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

The Casino Royale Integrated Entertainment operates within the Events Services industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:The Casino Royale Integrated Entertainment
Position:Customer Service
Region:Singapore
Job Function:Other
Seniority Level:Entry level
Salary:SGD 1.900 - SGD 6.500 per Month
Employment Type:Full-time
Industry:Events Services

Job Description

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Responsibilities

  • Supervising day-to-day operations in the customer service department.
  • Responding to customer service issues in a timely manner.
  • Creating effective customer service procedures, policies, and standards.
  • Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
  • Implementing an effective customer loyalty program.
  • Maintaining accurate records and documenting all customer service activities and discussions.
  • Assessing service statistics and preparing detailed reports on your findings.
  • Hiring and training new customer service agents.
  • Managing the approved budget of the customer service department.
  • Staying informed on the latest industry techniques and methods.

Requirements

  • Bachelor’s degree in business administration or relevant field.
  • A minimum of 5 years of proven experience in a customer service position.
  • Proficiency in Microsoft Office and customer service software.
  • Outstanding written and verbal communication skills.
  • Good understanding of management practices and techniques.
  • Excellent leadership and interpersonal skills.

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

The information we provide above may be updated suddenly, please keep looking for complete information via the "Apply Now" button or on the official website of the company The Casino Royale Integrated Entertainment, so as not to find unwanted events ^_^.

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Company Information

The Casino Royale Integrated Entertainment

Industry: Events Services

Casino Royale Integrated Entertainment is a top-tier entertainment company providing unique and memorable experiences to all our customers. Our expertise in hospitality and gaming is unparalleled, ensuring that all our customers enjoy an entertaining and comfortable stay. We have several gaming locations and entertainment establishments throughout the country that provide customers with round-the-clock entertainment, including slots, table games, and poker rooms. Our 24/7 customer service team ensures that all our customers have the best gaming and entertainment experience possible. Additionally, we provide all-inclusive birthday parties, corporate events, and themed nights, ensuring that all our customers feel highly valued and appreciated. Casino Royale Integrated Entertainment is dedicated to providing an unparalleled entertainment experience to all who come to us.

Check other vacancies from the company: The Casino Royale Integrated Entertainment