Customer Service Specialist/Bank Branch Officer Jobs at NTT DATA Singapore in Singapore

Published 9 months ago

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Welcome to our job portal, where NTT DATA Singapore is offering exciting employment opportunities for the position of Customer Service Specialist/Bank Branch Officer in the Singapore area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Other skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

At NTT DATA Singapore, we offer a competitive estimated salary of approximately $2,000 - $7,100 (per Month). However, please note that the final salary offer will be determined by the company based on various factors.

As a company operating in the IT Services and IT Consulting industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with NTT DATA Singapore, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with NTT DATA Singapore. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:NTT DATA Singapore
Position:Customer Service Specialist/Bank Branch Officer
Job Function:Other
Seniority Level:Entry level
Salary:SGD 2.000 - SGD 7.100 per Month
Employment Type:Full-time
Industry:IT Services and IT Consulting

Job Description

? EMAIL ID : Interested candidates, please email your resume to [email protected]

Role: Bank Branch Officer – Renewable contracts

Experience: Minimum of 6 months internship or full time sales, customer service, retail, hospitality, banking, or any customer facing role.

Location : Multiple job sites*


  • Renewable contract (Performance-based)
  • Conversion to perm role (Performance-based)
  • Medical Insurance Coverage
  • Performance Bonus
  • Leave credits

Job Sites

  • POSB Compass One
  • DBS Plaza Singapura Branch
  • POSB Jurong Point Branch
  • DBS MBFC Branch
  • DBS HarbourFront Branch
  • DBS Suntec City
  • POSB Waterway Point


  • Monday to Friday – 8 AM to 5 PM
  • Saturday – 8 AM to 1:30 PM

Job Responsibilities

Branch sites:

  • Attend to walk-in customers
  • Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
  • Assist in customers’ enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
  • Prospect and introduce customers to the Bank’s products and services
  • Educate and migrate customers towards our digital platform
  • Drive service excellence in the areas of customer satisfaction – customer wait time, problem resolution and customer feedback / escalation / complaint
  • Ability to understand issues and appropriately escalate to Management in a timely fashion
  • Ensure compliance with all regulatory requirements
  • Contributes to self and team effort by accomplishing related results


  • Preferably Diploma or above.
  • Candidate must be comfortable to meet customer
  • Some customer facing, ideally related experience or any other (ex: Retail or Branch Banking)
  • Must be adaptable. Not afraid to face customers.
  • IT Savvy .Need to be able to use digital app, systems etc .
  • Good in basic excel or word .

About Us

We are a top 8 global IT services company with operations in 50+ countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide.

NTT DATA Singapore PTE Ltd is a wholly owned subsidiary of NTT DATA Corp, a part of NTT Group, the world’s 65th Largest Company according to Fortune Magazine.

At NTT DATA SINGAPORE, we pride ourselves on being an inclusive and equal opportunity employer that puts our people and clients first. We welcome different ideas, backgrounds and passionate individuals to join us in our inclusive environment to achieve stronger and better results through teamwork, foresight, and innovation. We pledge to create a harmonious and nurturing culture, where all individuals feel a sense of pride and belonging, regardless of age, gender identity, race, sexual orientation, physical or mental ability, ethnicity

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA – NTT DATA will be assessing and evaluating your suitability for employment/appointment or continued employment/appointment in any position within our organisation

? EMAIL ID : Interested candidates, please email your resume to [email protected]


  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

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Company Information

NTT DATA Singapore

NTT DATA Singapore is a leading professional IT services and consulting organization in Singapore. Established in 2009, it is part of the NTT Group, a global IT services provider. NTT DATA Singapore provides a wide range of IT products and services in cloud, BI/Analytics, mobile and IoT, automation, digital, cyber security, application, and infrastructure services. The company is also involved in IT project services, deployment, and support and maintenance to address the advanced technology needs of its customers. NTT DATA Singapore is committed to delivering high quality and cost-effective solutions that help customers to maximize the value of their IT investments.

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