Customer Service Officer Jobs at SINGAPORE RIVER CRUISE PTE. LTD. in Singapore

Published 9 months ago

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SINGAPORE RIVER CRUISE PTE. LTD. is currently accepting applications for the position of Customer Service Officer in the Singapore area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Other skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately $1,900 - $6,500 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

SINGAPORE RIVER CRUISE PTE. LTD. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:SINGAPORE RIVER CRUISE PTE. LTD.
Position:CUSTOMER SERVICE OFFICER
Region:Singapore
Job Function:Other
Seniority Level:Entry level
Salary:SGD 1.900 - SGD 6.500 per Month
Employment Type:Full-time

Job Description

Job Scope

  • Provide excellent customer service to all guests
  • Handle ticketing / cashiering duties and validate tickets
  • Assist passengers with boarding and disembarkation
  • Manage customers’ bookings
  • Introduce the company’s products and services to guests
  • Respond to customers’ queries and feedback via telephone, email, or in-person
  • Other operational/administrative duties as and when required

Personal Qualities

  • Responsible
  • Able to multi-task
  • Friendly and cheerful personality
  • Enjoys a service-oriented job and interacting with international guests
  • A good team-player

Requirements

  • Proficient in basic English (spoken and written)
  • Proficient in basic computer skills / using smartphone
  • Able to work retail hours (including on weekends and public holidays)

No prior experience is required; Training will be provided.

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information

SINGAPORE RIVER CRUISE PTE. LTD.

Industry:

Singapore River Cruise Pte. Ltd. is a private company located in Singapore that operates river cruises on the Singapore River and its various branches. With its fleet of four vessels, the company offers scenic tours of this vibrant and historic region of Singapore. The company is committed to providing a memorable and enjoyable experience for passengers, with impressive levels of service and customer care. Customers can opt for a variety of cruises, from one-hour sightseeing trips to luxury cruises with private dining and entertainment. With the help of a knowledgeable crew and staff, Singapore River Cruise Pte. Ltd. strives to make every journey a special one, making sure passengers experience the best of this beautiful city on the water.

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