Customer Service Executive Jobs at Talentsis Pte Ltd in Singapore

Published 12 months ago

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Talentsis Pte Ltd is currently accepting applications for the position of Customer Service Executive in the Singapore area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Other skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately $2,100 - $6,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

Talentsis Pte Ltd operates within the Staffing and Recruiting industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:Talentsis Pte Ltd
Position:Customer Service Executive
Region:Singapore
Job Function:Other
Seniority Level:Mid-Senior level
Salary:SGD 2.140 - SGD 6.000 per Month
Employment Type:Full-time
Industry:Staffing and Recruiting

Job Description

Job Responsibilities

  • Work as part of a team to provide customer service, to receive and manage the queries, requests and feedback
  • Support and track submission of reports (including medical reports), update systems, identify cases of delays and to take timely follow up actions.
  • Receive and accurately process medical reports and related documents, including scanning and updating records in a timely manner.
  • Track and identify any delays and take appropriate follow up actions.
  • Liaise with various internal and external parities for timely follow up.
  • Identify cases that require further medical reviews and track the milestones, take appropriate actions to identify and expedite cases that have experienced delays or lapses and/or to prevent delays.
  • Monitor cases for cessation and resumption of medical reviews and to manage the notifications.
  • Receive and manage cases that require change of appointments with internal or external agencies
  • Manage cases of requests and appeals, reviewing the background details, engaging the requestor and relevant agencies, prepare submission and make recommendation to the relevant authorities for approval and all necessary follow up till satisfactory closure.
  • Provide customer service and respond appropriate to public queries.

Job Requirements

  • Diploma in any discipline
  • IT savvy and good working knowledge of MS Office and other common software
  • Excellent interpersonal and communication
  • High customer service orientation
  • Highly Disciplined, detailed and meticulous
  • Initiative and proactive
  • Analytical with good problem solving skills

Working Location: Depot Road

Working Hours: 8:00am to 5:30pm

Job Type: Contract (2 years)

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information

Talentsis Pte Ltd

Talentsis Pte Ltd is an award-winning and internationally acclaimed global human resource consulting firm headquartered in Singapore. Founded in 2012, Talentsis Pte Ltd has evolved into one of the world’s leading Human Resource Consulting Companies offering tailored solutions and advanced expertise in human capital recruitment, global mobility, employment law, remuneration strategy, and executive search and selection. Our team of highly-skilled and experienced consultants have assisted thousands of organizations and offices with their most challenging business issues, enabling companies to make informed decisions that lead to business success and transformation.

At Talentsis Pte Ltd, we hold our clients’ best interests at heart, taking the time to get to know them and understand their specific needs. Our consultants strive to provide solutions tailored uniquely to the needs of each of our clients. We strongly believe that employees are one of the most crucial aspects of a business and dedicate ourselves to helping them improve their performance and career progression.

We have experienced tremendous success since our establishment and have been recognized with the Singapore Business Best of the Best Awards for Professional Services and the Best Human Resource Consultancy for 2 consecutive years. Our commitment to delivering excellence, our cutting-edge solutions, and our unparalleled customer service sets us apart from the competition.

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