Customer Service Executive Jobs at SPANISH SPORTING VENTURES (ASIA) PTE. LTD. in Singapore

SPANISH SPORTING VENTURES (ASIA) PTE. LTD. is currently accepting applications for the position of Customer Service Executive in the Singapore area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Other skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately $2,100 - $6,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

SPANISH SPORTING VENTURES (ASIA) PTE. LTD. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

Join the Real Madrid Foundation Football & Basketball School and contribute to creating a positive and enjoyable experience for our students and parents. Apply now and be part of a dynamic team that supports the growth and development of young athletes in Singapore.

Responsibilities

• Serve as the primary point of contact for parents, students, and visitors, providing excellent customer service in person, over the phone, and through email.
• Respond promptly to inquiries, providing accurate information about program offerings, schedules, fees, and registration procedures.
• Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.
• Handle customer feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.
• Maintain accurate and updated records of student information, attendance, and payment records.
• Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address customer needs effectively.
• Provide administrative support, such as scheduling appointments, preparing reports, and assisting with event coordination and training operations.

Requirements

• Previous customer service experience, preferably in an educational or sports-related environment.
• Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.
• Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.
• Proficient computer skills, including experience with Google Applicactions and customer relationship management (CRM) systems.
• Problem-solving mindset and ability to handle challenging situations with professionalism and diplomacy.
• Passion for customer satisfaction and dedication to delivering high-quality service.
• Flexibility to work during weekends, and holidays as per the school’s operational schedule.

Benefit

• gain experience
• taught first
• Get bonus if overtime