Customer Service Executive (Club Concierge) Jobs at LAGUNA HOTEL HOLDINGS PTE. LTD. in Singapore

Published 12 months ago

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LAGUNA HOTEL HOLDINGS PTE. LTD. is currently accepting applications for the position of Customer Service Executive (Club Concierge) in the Singapore area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong Other skills and have a minimum of Mid-Senior level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

The company offers a competitive estimated salary of approximately $2,000 - $8,300 (per Month). Please note that the final salary offer is subject to adjustment based on the company's evaluation.

LAGUNA HOTEL HOLDINGS PTE. LTD. operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Position:Customer Service Executive (Club Concierge)
Job Function:Other
Seniority Level:Mid-Senior level
Salary:SGD 2.000 - SGD 8.300 per Month
Employment Type:Full-time

Job Description

A World Of Opportunities Awaits

Company Name: Laguna National Golf Resort Club

Job Title: Customer Service Executive (Club Concierge)

Job Description

  • Provide a high level of customer service and assist in members and guests’ enquiries.
  • Assist in golf reservations for members and guests (via phone, email or in-person).
  • Perform opening and closing procedures for golf sports shop.
  • Responsible for the accountability of all sales and money transactions made during shift.
  • Maintain an accurate up-to-date Golf Tee Sheet.
  • Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
  • Assist members and guests by selling merchandize an providing information in a professional manner.
  • Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner.
  • Assist in maintaining/monitoring inventory and stocktake.
  • Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
  • Assist corporate events with billing, registration, goodies bags, issuing score card, etc.
  • Receive and process payment from member’s monthly statement, refunds and billing disputes.
  • .Assist and provide application relevant forms for members and guests on various privileges and services that we offer

Job Requirements

  • Min GCE ‘O’ Level
  • Min 1 year of experience in front desk duties
  • Ability to read and speak English fluently
  • Good interpersonal and communication skills
  • Excellent track record in work performance as well as timekeeping
  • Possess a high level of confidentiality when handling Private & Confidential matters
  • Proficient in MS Office Word & Excel
  • Five-day work week.
  • Rotating shift hours. Must be willing to commit on weekends and public holidays.


  • Company Transport Pick-up/Drop-off Provided
  • Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
  • Employee Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award
  • Only shortlisted candidates will be notified.

You may also apply via

For any enquiry, please contact us via WhatsApp Message to 9234 4805.

An IMPORTANT NOTE to all Job Seekers: Please be informed that any available job positions with our company is advertised only on selected platforms, i.e. My CareersFuture Singapore, JobStreet Singapore, Dusit International career website, as well as Laguna National and Dusit Thani Laguna Singapore official LinkedIn pages. We ask that all interested applicants remain vigilant and do not fall prey to job scams.

A prominent club in the local and regional golf scene since its inauguration in 1993, Laguna National Golf Resort Club is one of Singapore’s premier golf and country clubs. Laguna National boasts two 18-hole championship courses that have won prestigious accolades and hosted international championships, including the European Tour’s Singapore Masters, the Korean LPGA Tour’s ADT Caps Tour Championship, and European and Asian Tour co-sanctioned event, The Championship at Laguna National.

Following a multi-million-dollar facelift, Laguna National has developed a state-of-the-art union of a world-class golf club and a 198-room and suites plus eight pavilions Dusit Thani resort. Together, the golf club and luxury urban resort offer members and guests with various facilities including a spa, a fitness center, and a range of cutting-edge facilities and services for players of all levels, including the Laguna Putting powered by Nicklaus Design, Laguna Practice powered by Toptracer Range, Leadbetter Golf Academy (LGA), as well as member-exclusive areas with private locker rooms.

In close proximity to the airport, beach, malls, and with a private clubhouse and resort, golfers will find the world at their fingertips at Laguna National Golf Resort Club.

For more information, please visit


  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information



Laguna Hotel Holdings Pte. Ltd. is a hospitality company based in Singapore that owns, develops and operates upscale hotels, resorts and serviced residences across Asia-Pacific. Founded in 2002, the company has grown rapidly to become one of the leading hospitality companies in the region with a portfolio of properties in some of the most sought-after tourist destinations. Laguna Hotel Holdings Pte. Ltd. is committed to providing the best services and amenities to its guests, while maintaining its commitment to sustainability and social responsibility. The company is also constantly innovating and exploring new ways to deliver an outstanding hotel experience.

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