BIDFOOD SINGAPORE PTE. LTD. is currently accepting applications for the position of CUSTOMER SERVICE EXECUTIVE in the Singapore area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Other skills and have a minimum of Mid-Senior level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
BIDFOOD SINGAPORE PTE. LTD. operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
|Company:||BIDFOOD SINGAPORE PTE. LTD.|
|Position:||Customer Service Executive|
|Seniority Level:||Mid-Senior level|
- Manage customer orders from inception to delivery and through the entire order-to-cash cycle
- Liaise with other teams to resolve requests/issues in a timely manner
- Administer return processing & credit/debit price adjustment
- Expedite and track customer orders: answer inquiries ( through e-mail, whatsapp, etc. )
- Take corrective actions to resolve customer issues or order fulfilment inefficiencies
- Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow
- Good working knowledge of Microsoft Office and systems used within Customer Service systems with expertise to assist less experienced colleagues
- Min Diploma in Business Admin / Supply Chain
- Minimum of 1 year previous Customer Service experience in an F&B / FMCG environment including management of complex/challenging customer issues
- Experience of encouraging others to work to KPI’s/SLA’s
- Creative thinking ability with proven problem-solving skills including developing new ideas and making projects
- gain experience
- taught first
- Get bonus if overtime
Job Application Information
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