Customer Service Assistant Jobs at Toll Group in Singapore

Published 9 months ago

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Welcome to our job portal, where Toll Group is offering exciting employment opportunities for the position of Customer Service Assistant in the Singapore area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Information Technology skills and have relevant Not Applicable in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the Transportation, Logistics, & Supply Chain and Storage industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Toll Group, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Toll Group. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Toll Group
Position:Customer Service Assistant
Job Function:Information Technology
Seniority Level:Not Applicable
Employment Type:Full-time
Industry:Logistics, Supply Chain and Storage, Transportation

Job Description

Company Description

About Toll: Global Logistics

At Toll, we do more than just logistics – we move the businesses that move the world. Our 16,00 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,00 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries.

Grow your career with Global Logistics, as we expand our operations across Asia. With a passion for progress, we’re playing our part in a vital industry that keeps global communities doing, moving and growing. We’re driven to be the best logistics partner for our customers. Our positivity and teamwork is recognised when we go ‘above and beyond’ to share our knowledge, improve how we work and solve complex problems. While every day brings a different challenge, we adapt with the autonomy to make fast decisions. Experience a caring and collaborative culture, where there is respect for our diverse backgrounds, skills, ideas and flexibility for our wellbeing. Progress your career through training, on-the-job learning and mobility, all in a safe, stable and secure working environment.

Job Description

The Role

Cargo /Material Handling & Delivery Operations

  • Perform order processing operations in compliance to rating principles as well as operator variations Perform documentation for order processing activities
  • Perform stock transfer / system transaction in WMS
  • Monitor cargo handling schedules to ensure timelines are complied with
  • Perform system receipt of cargo
  • Validate documentation and escalate non-conformities
  • Identify operational shortfall and escalate

Customer Service

  • Manage appropriate mitigating actions / plans to manage lapses in delivery of logistics services Prepare reports for customers and operations
  • Perform billing process

Technology Application activities

  • Operate Systems, technology and electronic tools deployed (e.g. WMS, SAP & etc)


  • Customer service: 1 year (Preferred)

Additional Information

Be Connected

With a bold vision and innovative drive, join our 16,00 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. Join us and take pride in building relationships that matter, because being connected is at the centre of what makes Toll great – it’s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

If this sounds like the opportunity you are looking for, apply now or for more information contact [email protected]

To find out more about us visit

You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical.


  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

Toll Group

Toll Group is a leading global provider of logistics and transportation services. Established in 188, Toll Group is one of the world’s most admired and recognised transport and logistics services companies. The company employs more than 44,00 staff in 50 countries and provides end-to-end solutions across all of its core markets: Freight, Warehousing, Corporate, Logistics and Global Forwarding.

Toll Group serves over 100 countries and has outposts in some of the world’s key markets. The company’s international presence and extensive portfolio of logistics and transportation services allows it to provide customers with integrated solutions that help them reduce costs, improve performance, and increase efficiency. Through its comprehensive network, Toll Group offers a unique perspective, expertise and value-added services that help customers seamlessly move their goods across the globe.

Today, the company has built a strong reputation amongst its customers and is consistently ranked as a top provider. Toll Group’s core values are integrity, customer centricity, corporate responsibility, safety first, and continuous improvement. Its commitment to providing superior service and reliable, cost-effective transportation solutions is why customers trust and choose Toll Group.

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