AURUM SMG PTE. LTD. is currently seeking applicants for the position of Customer Experience Executive in the Singapore area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong Business Development and Sales skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
The company offers a competitive estimated salary of approximately $2,000 - $8,300 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.
AURUM SMG PTE. LTD. operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
|Company:||AURUM SMG PTE. LTD.|
|Position:||Customer Experience Executive|
|Job Function:||Business Development and Sales|
|Seniority Level:||Mid-Senior level|
|Salary:||SGD 2.000 - SGD 8.300 per Month|
- Ensure that customer experience excellence is delivered within Core Collective’s business, culture and values
- Greet and welcome guests as soon as they arrive on to our space
- Answering phone calls within 3 rings and perform service calls
- Respond to all requests in a timely manner, including knowing products, knowing services and being ambassadors for the space
- Resolve disputes and issues with residents and customers and take ownership of feedback
- Ensure customers are retained on Core Collective’s platform
- To perform shift duties – Ensure that the reception desk is professionally manned at all times and keep the desk neat and tidy
- Ensure that the whole space is well maintained and that appropriate SOPs and internal processes are being followed
- Perform other job related duties and responsibilities as may be assigned to you from time to time.
- 2 years of relevant Customer Service experience (Hospitality background would be an added advanatge)
- Passionate about providing excellent service to our internal and external clients
- Willing to go the exra mile
- Driven to suceed and enjoy problem solving
- Ability to build and maintain positive relationships with various stakeholders
- Ability to determine customer needs and provide appropriate solutions, setting expectations with customers
- Bonus for overtime
- Gain experience
- Comfortable work environment
Job Application Information
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