Customer Care Consultant Jobs at Core Concepts Singapore in Singapore

Published 9 months ago

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Core Concepts Singapore is currently seeking applicants for the position of Customer Care Consultant in the Singapore area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong Other skills and have a minimum of Mid-Senior level in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

The company offers a competitive estimated salary of approximately $2,000 - $8,300 (per Month). However, it is important to note that the final salary offer may vary and is subject to the company's discretion.

Core Concepts Singapore operates within the Wellness and Fitness Services industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Core Concepts Singapore
Position:Customer Care Consultant
Region:Singapore
Job Function:Other
Seniority Level:Mid-Senior level
Salary:SGD 2.000 - SGD 8.300 per Month
Employment Type:Full-time
Industry:Wellness and Fitness Services

Job Description

Job Description

You are the Ambassador, the first point of contact for Core Concepts!

As a member of the Operations Team, you

  • service the clients in ways that fit their needs most
  • be responsible to deliver a positive customer experience through all communication channels
  • maintain customers’ satisfaction by addressing the customers’ concerns efficiently and ensuring that we deliver value through appropriate solutions.
  • are customer-centric and are passionate about service delivery and assertive to hold difficult conversations.
  • Perform the full range of operational and collection functions.
  • Accountable for meeting individual KPIs and team goals guided by the organisation’s service performance indicators.

What You’ll Need To Succeed

  • Team player, work with team members and other various stakeholders.
  • Personality Traits: Good attitude, enthusiastic, detailed-oriented, responsible, trustworthy, ethical and goal-focused.
  • Customer service skills: Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.
  • Analytical thinking and high problem-solving skills.
  • Good command of written and spoken English.

Training will be provided.

5.5 days work-week, rest on Sun and PH.

Compressed Work-Week (Alt Sat) available.

Commensurate with experience.

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information

Core Concepts Singapore

Core Concepts Singapore is a cutting-edge e-learning company that provides online courses and learning programs for students and professionals. Our innovative platform offers courses that are designed to help participants master new skills, gain insight into the development of modern technology and get ahead in their pursuits. We strive to provide quality e-learning experiences and create an environment that encourages creativity, learning, and growth. Our team of knowledgeable and experienced instructors have years of industry knowledge and teaching experience, and are committed to helping students achieve their goals and dreams. Our courses cover a wide range of topics, including business, finance, economics, STEM, online marketing, programming, and more. We believe in providing the highest quality services and giving all people access to learning opportunities—no matter their age, background, or location. So whether you’re starting out in a new field or looking to stay ahead of the game, Core Concepts Singapore is the perfect choice for your e-learning needs!

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