Concierge Officer Jobs at Straits Retail Property Management Services Pte Ltd in Singapore

Published 9 months ago

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Welcome to our job portal, where Straits Retail Property Management Services Pte Ltd is offering exciting employment opportunities for the position of Concierge Officer in the Singapore area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent Other skills and have relevant Entry level in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the Real Estate industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Straits Retail Property Management Services Pte Ltd, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Straits Retail Property Management Services Pte Ltd. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Straits Retail Property Management Services Pte Ltd
Position:Concierge Officer
Region:Singapore
Job Function:Other
Seniority Level:Entry level
Employment Type:Full-time
Industry:Real Estate

Job Description

The Concierge Officer is one of the key drivers of the service standards in delivering outstanding customer service experience and touch points for Paragon’s shoppers and visitors.

You are expected to have full knowledge of the Paragon Club programme to assist members with their enquiries, demonstrate adaptability and experience within a customer service role to handle any situation while maintaining a pleasant disposition at all times. You will be required to assume roles and duties not only at the main concierge counter, as well as the medical concierge counter and the Paragon Club lounge from time to time.

Job Responsibilities

  • Manage day to day operations at the concierge counters and the Paragon Club lounge
  • Handle all customer service and requests effectively and efficiently
  • Perform mall promotions related activities, including but not limited to gift redemptions, sale of Mall Vouchers at the counter
  • Support with rostered checks and walks within the mall
  • To be well versed in the mall operations, the Paragon Club loyalty program and have a comprehensive knowledge of the mall’s offerings
  • Maintain an up-to-date knowledge of the mall’s activities and related events or information
  • To support Senior Chief Concierge and team members with other duties and responsibilities as and when assigned

Competencies

  • Possesses minimally a GCE “O” Level certificate.
  • Minimum 2 years of experience in shopping malls, the hospitality industry or within any premium lounges.
  • Team player with customer oriented and strong communication and interpersonal skills, with the ability to undertake conversation with members, with patience and good listening skills.
  • Excellent communication skills, including strong command of English (both written and spoken).
  • Knowledge of Mandarin, Bahasa Indonesia is a strong advantage.
  • Excellent interpersonal skills with high grooming standards.
  • Highly motivated and possess good initiative.
  • Well-versed in Microsoft Office applications. Knowledge of Google Suite would be a strong advantage.
  • Able to perform shifts and work on weekends and/or public holidays.

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information

Straits Retail Property Management Services Pte Ltd

Industry: Real Estate

Straits Retail Property Management Services Pte Ltd is a Singapore-based company providing property management and related services. Established in 2010, the business specializes in providing property management, consulting and operations services for the retail & F&B segments. These services include leasing, marketing, tenant management, maintenance, security and other services designed to ensure smooth and efficient operations of retail and food & beverage (F&B) businesses.

Straits Retail Property Management Services Pte Ltd has well-trained in-house management personnel, who provide services to retail & F&B segment tenants while ensuring that their operations run efficiently. The company also provides property & technical management, advice & recommendations on leasing structures as well as in-depth market analysis. The company also provides asset management, management & operations and strategic consultancy for companies & brands.

Straits Retail Property Management Services Pte Ltd also focuses on sustainability and the environment. The company is a responsible corporate citizen and strives to play its part in protecting the environment. The business follows energy efficiency measures to ensure smarter operations, reduce carbon emissions and promote environmental sustainability.

Check other vacancies from the company: Straits Retail Property Management Services Pte Ltd