Call Centre Email Agent – Contract = 12 months Jobs at Zenith Infotech in Singapore

Published 12 months ago

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Zenith Infotech is currently accepting applications for the position of Call Centre Email Agent - Contract = 12 months in the Singapore area. We are actively seeking qualified candidates for this Contract opportunity.

We are looking for individuals who possess strong Other skills and have a minimum of Entry level in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Zenith Infotech operates within the Information Technology & Services industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Zenith Infotech
Position:Call Centre Email Agent - Contract = 12 months
Region:Singapore
Job Function:Other
Seniority Level:Entry level
Employment Type:Contract
Industry:Information Technology & Services

Job Description

This is a 12 months contract assigend to our client

Work Location: Commonwealth MRT

Salary Range : $2,500- $2,800

Work Schedule

  • Mon-Sun (including public holiday)
  • 44 hrs per week
  • 5.5 days per week
  • Rotating Shift

Job Description

Customer Satisfaction

  • Provide support for resolution of customer problems, incidents, issues, requests and queries

raised via email.

  • Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
  • Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
  • Primary responsibilities are focused on customer contact, not transaction processing.
  • Work closely with the Helpdesk Lead and assist with other admin tasks as and when required.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus if there is overtime

Job Application Information

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Company Information

Zenith Infotech

Zenith Infotech is a leading IT solutions provider specializing in enterprise-level IT consulting, system integration, custom software development, and maintenance services. With a global presence, Zenith Infotech serves customers from Europe, Asia Pacific, and North America. Its expertise covers a wide range of industries, enabling the company to offer IT and consulting solutions that are tailored to its customers’ specific needs. Zenith Infotech’s commitment to excellence, collaboration and technology enables it to exceed customer expectations with high-quality solutions delivered on time and on budget. The company’s portfolio of services include enterprise resource planning (ERP) solutions, customer relationship management (CRM) solutions, mobile application development, cloud computing services, business intelligence (BI) solutions, and IT infrastructure management.

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