Call Centre Agent-Email Jobs at Zenith Infotech in Singapore

Published 9 months ago

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Company Zenith Infotech is offering job opportunities for the position of Call Centre Agent-Email in the Singapore area. The job type available is Full-time.

We are looking for candidates who possess Other skills with Entry level experience. We value honesty, discipline, and responsibility in our employees.

The estimated salary offered by the company is quite competitive, around $2,100 - $6,100 (per Month). However, the salary may vary depending on the company's decision.

Zenith Infotech operates in the Information Technology & Services industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Zenith Infotech
Position:Call Centre Agent -Email
Region:Singapore
Job Function:Other
Seniority Level:Entry level
Salary:SGD 2.100 - SGD 6.100 per Month
Employment Type:Full-time
Industry:Information Technology & Services

Job Description

  • Provide support for resolution of customer problems, incidents, issues, requests and queries

raised via email.

  • Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
  • Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
  • Primary responsibilities are focused on customer contact, not transaction processing.
  • Work closely with the Helpdesk Lead and assist with other admin tasks as and when required.

Benefit

  • Bonus for overtime
  • Gain experience
  • Comfortable work environment

Job Application Information

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Company Information

Zenith Infotech

Zenith Infotech is a leading IT solutions provider specializing in enterprise-level IT consulting, system integration, custom software development, and maintenance services. With a global presence, Zenith Infotech serves customers from Europe, Asia Pacific, and North America. Its expertise covers a wide range of industries, enabling the company to offer IT and consulting solutions that are tailored to its customers’ specific needs. Zenith Infotech’s commitment to excellence, collaboration and technology enables it to exceed customer expectations with high-quality solutions delivered on time and on budget. The company’s portfolio of services include enterprise resource planning (ERP) solutions, customer relationship management (CRM) solutions, mobile application development, cloud computing services, business intelligence (BI) solutions, and IT infrastructure management.

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