Agape Connecting People Pte Ltd is currently accepting applications for the position of Call Centre Agent in the Singapore area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient Other skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
The company offers a competitive estimated salary of approximately $2,100 - $6,000 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.
Agape Connecting People Pte Ltd operates within the Professional Training and Coaching industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
|Company:||Agape Connecting People Pte Ltd|
|Position:||Call Centre Agent|
|Seniority Level:||Entry level|
|Salary:||SGD 2.140 - SGD 6.000 per Month|
|Industry:||Professional Training and Coaching|
- Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc.
- Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance.
- Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and resolved.
- Enter details of all the interactions accurately in the designated interaction management system.
- Maintain good soft skills throughout their interactions with Ptcp or MoP.
Follow up on cases that have been forwarded to POCs/external stake holders and ensure that resolution is being provided to MoP.
- Good communication skills in English
- Proficiency in other languages/dialects may be required depending on programme requirements
- Proficient in Microsoft Office applications
- Ability to work shifts, weekends, and public holidays when required
Ability to handle difficult interactions in a professional manner
- Must possess Higher NITEC/A-Level/Diploma/Degree
- At least 2 years of relevant working experience in contact centre, customer support and customer service functions
- gain experience
- taught first
- Get bonus if overtime
Job Application Information
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