Butler Service Agent (Telephone Operator) Jobs at ST. REGIS HOTEL SINGAPORE in Singapore

Published 12 months ago

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ST. REGIS HOTEL SINGAPORE is currently accepting applications for the position of Butler Service Agent (Telephone Operator) in the Singapore area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient Management and Manufacturing skills and have a minimum of Entry level in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

The company offers a competitive estimated salary of approximately $2,000 - $7,100 (per Month). However, it is important to note that the final salary offer may vary and is subject to the discretion of the company.

ST. REGIS HOTEL SINGAPORE operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:ST. REGIS HOTEL SINGAPORE
Position:Butler Service Agent (Telephone Operator)
Region:Singapore
Job Function:Management and Manufacturing
Seniority Level:Entry level
Salary:SGD 2.000 - SGD 7.100 per Month
Employment Type:Full-time

Job Description

  • Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
  • Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
  • Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
  • Provide information to guests about room features, property amenities, and areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
  • Assist guests with accessing internet and guestroom entertainment.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, and support team to reach common goals.
  • Comply with quality assurance expectations and standards.

Benefit

  • gain experience
  • taught first
  • Get bonus if overtime

Job Application Information

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Company Information

ST. REGIS HOTEL SINGAPORE

Industry:

St. Regis Hotel Singapore is an extravagant and luxury hotel located in the heart of Singapore’s Central Business District. It is the first St. Regis in Southeast Asia and is well known for its modern luxury and stylish décor. The hotel is a member of The Leading Hotels of the World and provides guests with the highest level of service. Guests can take advantage of a number of amenities including a sauna, fitness center, pool, a tennis court, and a business center. The hotel also offers guests the choice of two exquisite restaurants: the Marques Restaurant, specializing in modern American cuisine and the Orient Restaurant, which offers a variety of Asian delights. The hotel’s staff are renowned for their friendly service and attention to detail. St. Regis Hotel Singapore is the perfect destination for the ultimate luxury vacation experience.

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